Enticing Accessories has a NO RETURN policy. We only allow exchanges for store credit if the merchandise is defective upon arrival. If you encounter any issues with the merchandise and would like to complete a return, please contact us at [email protected] & the merchandise must be returned within 7 days of receipt of the package. We will also require you to send us a picture of the defective merchandise & the client is responsible for all shipping cost to return the item. The are no exceptions to this policy under any circumstances.